Frequently Asked Questions
Find answers to common questions about VoltSense HUB fleet management platform.
Ask the owner to enter your Storage ID in their VoltSense app/portal. After that, the boat appears in your Dashboard with live voltages and temperature data.
Technical telemetry (voltages U1/U2/U3, temperature) and the maintenance records you create. Personal owner data and precise location are not shared by default.
No. You can add manual boats to use the maintenance module without live telemetry data.
- Starter: up to 10 boats; monitoring + maintenance.
- Standard: up to 30 boats; adds alerts & PDF reports.
- Unlimited: unlimited boats; white-label + integrations.
On Standard+ plans, HUB watches incoming telemetry and triggers alerts when thresholds are crossed (e.g., low voltage, low temperature). You can customize alert thresholds and notification methods.
Open the Billing Portal via Account â Subscription & Billing to change plan, switch between monthly/yearly billing, and download invoices.
Yes, go to Account â Team & Users to invite or remove team members. You can set different permission levels for each team member.
You keep access until the end of your current billing period and can reactivate anytime before it ends. Your data is preserved for 30 days after cancellation.
Yes! All plans come with a 14-day free trial. You get full access to all features during the trial period.
Yes, you can export maintenance records and reports by Printing them to PDF format. Full .csv export is coming also
Still have questions?
Our support team is here to help you get the most out of VoltSense HUB.
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